Privacy Policy

1. Introduction

BVODO ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Personal Information:

• Name, email address, phone number
• Date of birth, nationality, passport details (for travel bookings)
• Payment information (processed securely via third-party providers)
• Organization and department information

Booking Information:

• Travel preferences and booking history
• Flight and accommodation details
• Special requests and requirements

Technical Information:

• IP address, browser type, device information
• Usage data and analytics

3. How We Use Your Information

• Process and manage travel bookings
• Communicate booking confirmations, updates, and changes
• Process payments and manage credit systems
• Provide customer support
• Improve our services and user experience
• Comply with legal obligations and prevent fraud
• Send service-related communications (we do not send marketing emails without consent)

4. Information Sharing

We share your information only as necessary:

• Travel Providers: Airlines, hotels, and other service providers to fulfill bookings
• Payment Processors: Secure third-party payment services (e.g., Stripe)
• Within Your Organization: Authorized personnel for approval workflows
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• PCI-compliant payment processing

6. Your Rights (PIPEDA Compliance)

Under Canadian privacy law, you have the right to:

• Access: Request a copy of your personal information
• Correction: Request corrections to inaccurate information
• Withdrawal: Withdraw consent for certain data uses
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Complaints: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact us at privacy@bvodo.com

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Booking records are typically retained for 7 years for tax and regulatory purposes.

8. Cookies and Tracking

We use essential cookies to operate our Platform. We do not use third-party advertising or tracking cookies. You can manage cookie preferences in your browser settings.

9. International Transfers

Your information may be processed in countries outside Canada where our service providers operate. We ensure adequate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us